Department store located near Hokkaido Sapporo Station, Sapporo Tokyu Department Store.We offer services much needed by guests from overseas, with tax-free goods, Hokkaido souvenirs and free Wi-Fi spots.

1.Floor guide

Sapporo Tokyu Department Store is located near the Japan Railway Sapporo Station. It is directly connected to the Subway Sapporo Station of the Namboku Line and the Toho line. The store building has an underground parking lot and there are other parking lots available nearby. As a department store conveniently located, we are visited by many citizens and tourists. Let us introduce our feature products and services.

Floor guide
【10F】 Restaurant Mall "Dining dining"/Beauty & Relaxation
【9F】 Event Hall/Tokyu Hands/Women's clothing/Cosmetics/Procedure for a tax refund
【8F】 Tokyu Hands
【7F】 Men's clothing, Men's Accessories/Men's and Women's' sportswear
【6F】 Household items, Bed and bedding items,Interior "URBAN HOME SHOW"
【5F】 Baby & children's clothing/Toys/Jewel, Clocks
【4F】 Women's clothing (High end ready-made women's clothing, Plus-size women's clothing)
【3F】 Women's clothing (Small-size women's clothing)
【2F】 Women's clothing, Handbags
【1F】 Cosmetics/Fashion accessories/Information(baby stroller parking)/coin lockers
【B1】 Foods "Tokyu Food Show"/Information(baby stroller parking)/coin lockers
【B2】 Underground parking lot
【B3】 Underground parking lot/Automatic photo booth (East Exit)
Cosmetics. 1F Cosmetics
Cosmetics. 1F Cosmetics

■Cosmetics. 1F Cosmetics
We are waiting for you with brand-name cosmetic lines of about 20 companies pursuing beauty and health such as popular Shiseido, SKⅡ and Clé de Peau Beauté.

10F Restaurant Mall 'Dining dining'

■10F Restaurant Mall 'Dining dining'
There are Japanese restaurants including a popular sushi restaurant, restaurants featuring soba noodles, tonkatsu (deep-fried pork cutlet), or tempura, as well as restaurants of some other cuisines such as Italian.

10F Beauty & Relaxation

■10F Beauty & Relaxation
Heal your body and mind here. You can pursue both beauty and health with foot care, beauty care, nail care, etc.

5F Baby & children's clothing

■5F Baby & children's clothing
We offer Japanese famous brand-name lines of maternity and baby items and children's clothing. Find cute, special one-of-a-kind gifts for your kids.

7F Men's clothing and sportswear

7F Men's clothing and sportswear
The theme of the section is "Be active." Find business suits, casual wears, and sporty fashion for both men and women.


Household items loved by Japanese such as tableware, kitchen utensils, bathroom items, bed and bedding items are quite popular. Have a great time shopping, looking for items of your favorite color, design, texture and material.

Woman. 2-4F Women's clothing

■Woman. 2-4F Women's clothing
We are proud to offer a great variety of fashion for women of all categories and generations with a wide range of sizes from petite to plus sizes.

B1 'TOKYU Food Show'

■B1 'TOKYU Food Show'
It is lively and foods are delicious. Enjoy the Tokyu Food Show if you have a chance to come to Sapporo. We are waiting for you with a great variety, including new Japanese sweets, other Japanese and western-style confectioneries, popular boxed meals, cooked dishes, tasty Japanese sake and wine.

2.Recommended points

We have interpreters covering 7 languages!

Please enjoy your shopping with peace of mind as we support 7 languages, including English, Chinese, Korean, Thai, Russian, Arabic, and Japanese.
For further details please visit the information desk or call our in-store staff.

5% off coupon distribution

Limited to foreign tourists - the 5% off coupons are distributed at the tax-free counter on the 9th floor.
※Please present your passport.

5% off coupon
Procedure for a tax refund
Tax exemption

Our shop offers tax-free shopping.Customers from overseas who purchased tax-free items can receive a refund of consumption tax after a proper procedure.

  • Required documents:Passport,Receipts
  • Procedure:Customer center on Floor 9 10:30a.m. - 7:00p.m. (refund available only on the day of purchase)
  • *There are two types of tax free items→ Further information
Tax exemption counter

This department store is the only one in Sapporo where the 10% tax refund is available.

Tokyu is a baby and child friendly store.
5F Breast-feeding room

5F Breast-feeding room

Baby strollers for free use

Baby strollers for free use

Toilet with a baby holder

Toilet with a baby holder

Toilet for children

Toilet for children

Coin lockers

Coin lockers

5F Baby nursing room

5F Baby nursing room

  • Tokyu Hands Sapporo on the 8th and 9th floors (partially)
    Bringing you ways to enjoy your everyday living.
    * ALIPAY and WeChat Pay can be used.
Tokyu Hands Sapporo

4.Store information

Nishi 2-chome, Kita 4-jo, Chuo-ku, Sapporo-shi, Hokkaido TEL:+81-11-212-2211
  • 3 minutes walk from South Gate of JR Sapporo sta.
  • 2 minnutes walk from Subway Nanboku-Line Sapporo sta.
  • 1 minnutes walk from Subway Toho-Line Sapporo sta.(directly connected to the subway station)
■Regular Closed Day :1/1
■Business Hours:10:30a.m. - 7:00p.m.
  • Restaurant Mall : Open from 11:00a.m.(Business hours are different some stores.)

Sapporo Tokyu Department Store official site (Japanese)

Credit cards and Mobile payments that can be used

China Union Pay, VISA, JCB, Master, AMEX, Diners

China Union Pay VISA JCB MASTER AMEX Diners
WeChat Payment WeChat Payment

ALIPAY and WeChat Pay can be used on the 1st to 7th floors and Tokyu Hands Sapporo (on the 8th and 9th floors) .
Language Service
Staff Japanese, English, Chinese, Korean, Thai, Russian, Arabic
Signboard Japanese, English, Chinese, Korean, Thai
Brochure Japanese, English, Chinese, Korean, Thai
New Chitose Airport store
New Chitose Airport store

【Business Hours】8:00a.m. - 8:30p.m.
【Location】Near the center of the second floor departure lobby.

We have a wide range of items from famous Hokkaido sweets, a variety of dairy products and Hokkaido vegetables.